RETURNS AND CANCELLATIONS POLICY

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How do I return?

At this moment, we do not offer exchanges. You will have to initiate a return process. Please visit our - Returns Center- to start the return process. Click HERE. You have 21 days from the date that you receive your package to initiate a return. Prod

Where is my refund?

After you send your return, your return will not begin the refund process until the day after it is received by our warehouse. Once it is received, it takes 10-15 business days after receiving your return for our staff to review your products, ensuri

If I use a promo code, can I return it?

Yes, you may return any item as long as it has been no longer than 21 days from the day you receive your order. FINAL SALE ITEMS CANNOT BE RETURNED.

CANCELLATIONS

You are eligible to cancel your order up to 3 business hours after placing your order. Please note that we do not offer free returns. The return shipping label will be deducted from your refund or instant voucher. The return shipping label value will

RETURNS POLICY

IS IT EASY TO RETURN ITEMS?. You have 21 days from the date that you receive your package to initiate a return. Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email. HOW SOON WILL I GET MY RE

WHAT ITEMS ARE RETURNABLE?

Items purchased in the last 21 days.Any item that is NOT part of our Swim Sale - Final Sale.

WHAT ITEMS ARE NON-REFUNDABLE?

Sale merchandise is final sale and cannot be returned or exchanged. Worn, altered, or washed items cannot be returned or exchanged. Gifts or promotional items with retail value.We reserve the right to deny a refund if the returned merchandise does no

WHAT HAPPENS IF THE ITEM IS RECEIVED DAMAGED AT OUR WAREHOUSE?

You will not be eligible for a refund. If you previously selected the instant credit option, our returns vendor - Returnly - will send you an invoice for the item you purchased. If you would like to receive your damaged item back, you will be respons

WHAT HAPPENS IF WE RECEIVE NON-AUTHORIZED PRODUCTS IN ONE RETURN PACKAGE?

You will only be eligible for a refund for the number of units authorized for the return. If you send more items in your package, we are not responsible for additional orders or products. You have to do 1 return per order to receive a refund or insta

How can I return or exchange an item?

If you would like to return an item, we provide a simple return process. As we currently do not offer direct exchanges, you will need to return the desired item and place a new order for the correct size or different item you would like instead. Here