Where is my refund?Updated 8 months ago

After you send your return, your return will not begin the refund process until the day after it is received by our warehouse. 

Once it is received, it takes 10-15 business days after receiving your return for our staff to review your products, ensuring that all is in good shape (not worn, torn, stained, etc.). Please note this does not include weekends or national holidays.

Once that process is complete and approved, the refund process starts.

Please note that for the refund to show on your bank account or credit card, it will typically take another 5-7 business days, depending on your financial institution's policy.