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Where is my order?

Please note that all orders are processed within 24-48 hours after being placed. If you place your order on a Friday, it will not be processed or shipped until Monday/Tuesday of the following week. After we send out your order via Fed Ex-2 Day ground

My shipping address is wrong! Help!

Send us an email at [email protected] with your order number and the correct address. This must be done within three hours of placing an order. Otherwise, there is a risk of the order shipping out to the incorrect address.

I picked the wrong size/color! Can I change it?

Send us an email at [email protected] with your order number. The best course of action is to cancel the entire order and place a new order with the correct items. This prevents any delays in our fulfillment process and ensures a smoother shipp

What should I do if my order is lost or if my item is wrong/damaged?

Please include your order number with your message, and one of our representatives will get back to you shortly. If your item is wrong/damaged, please include images as well. Customer Service is available from 9 am-5pm Monday through Friday, excludin

GENERAL PROMO CODE POLICY

Promo codes cannot be combined with any other discounts, i.e., First-Time customer discounts unless otherwise indicated in the offer details.

LATE, IN TRANSIT OR LOST PACKAGE

It’s past the delivery date and my order still hasn’t arrived yet. What do I do?. Send us an email at [email protected] with your order number. We will issue a replacement if the items are available. If the items are no longer available, we wil

How will the suit fit me?

Please refer to our sizing chart available here: Sizing Chart | Bleu Rod Beattie