- Shipping Policy
- Need to exchange something?
- Where is my package?
- I want to start a return
- What are your shipping costs?
- 🇨🇦 Shipping to Canada?
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Where is my order?
Please note that all orders are processed within 24-48 hours after being placed. If you place your order on a Friday, it will not be processed or shipped until Monday/Tuesday of the following week. After we send out your order via Fed Ex-2 Day ground
My shipping address is wrong! Help!
Send us an email at [email protected] with your order number and the correct address. This must be done within three hours of placing an order. Otherwise, there is a risk of the order shipping out to the incorrect address.
I picked the wrong size/color! Can I change it?
Send us an email at [email protected] with your order number. The best course of action is to cancel the entire order and place a new order with the correct items. This prevents any delays in our fulfillment process and ensures a smoother shipp
What should I do if my order is lost or if my item is wrong/damaged?
Please include your order number with your message, and one of our representatives will get back to you shortly. If your item is wrong/damaged, please include images as well. Customer Service is available from 9 am-5pm Monday through Friday, excludin